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I’m at WOMMA today, live blogging. Watch the WOMMA blog to see the efforts. Feel free to check out the agenda and ask a question via comments on this thread and I’ll try to bubble it up to the speakers.
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
