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Once again, the marvelous video skills of Lee and Sachi bring home a complex concept in a few easy minutes. Check out Twitter in Plain English.
Every one of the Plain English videos they do leave me wondering what’s next!
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
