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One of the many, many reasons I love my industry and my job within it: this is what I have to look forward to as a “business-related function tonight”.
Original photo by Brian Solis
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
