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What a great quote. This is why Canon is rocking.
“We should do something when people say it is crazy. If people say something is good, it means that someone else is already doing it.”
Hajime Matoni, President of Canon
Thanks to phatgnat for pointing this out.
Jake McKee is the Chief Idea Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
