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If you manage communities, you will get a kick out of these two sites. Be sure to dig through them, there’s some real content gems in there.
http://www.communityadmins.com
http://www.communitypromotion.com
Jake McKee is the Chief Idea Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
