Community Guy – Jake McKee » Blog Archive » Solutions for Email Overlooad

Solutions for Email Overlooad

March 29th, 2006 Posted in Business Strategy, Tricks of the Trade

If you’re like me, you get a metric ton of email in your inbox every day. Most of said mails are poorly crafted, to say the least. To make sure you aren’t crafting bad emails, check out this article from the Harvard Business School folks. It’s worth the long read. Love it, live it.

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Jake McKee is the Chief Idea Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.

In a past life, Jake was the Global Community Relations Specialist for the LEGO Company, where he spent five years on the front lines of customer-company interaction.

Jake is also the co-author ofSocial Media Marketing - The Next Generation of Business Engagement, written together with Dave Evans.

Community Guy – Jake McKee

Solutions for Email Overlooad

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