People call me The Community Guy
9 tips for creating a great customer collaboration session
Last week’s trip to Seattle for the Microsoft for the Microsoft Technology Summit 2008 got me thinking about the power of bringing customers and employees together for open discussion. There’s been an up tick in both the creation of events like this, as well as the debate about whether they yield any real value. As […]
How to get profiled on TechCrunch
At SWSWi, one of my many hallway conversations revolved around the trouble of getting profiled on TechCrunch. My fellow “mobile panelist” (thanks Chris Heuer for that term) said something like: “If you don’t get profiled when you launch, you’ll never get profiled on TechCrunch. If they can’t point to their early coverage of you, they […]
What is Open-Innovation exactly?
What is Open-Innovation exactly? That’s the question that Dub Studios spotlights. Henry Chesbrough is Executive Director of the Centre for Open Innovation, a unit of the Institute of Management, Innovation, and Organization at UC-Berkeley, and leading figure in the world of innovation and open-innovation per se. Here’s what they have to say on the subject; […]
Microsoft Technology Summit ’08
Chris: “How would you like to attend the Microsoft Technology Summit in Redmond?” Me: “I use a Mac and don’t do development, you sure?” Chris: “That’s fine, that’s what the event is about… getting diversity of opinion.” And here I am in Seattle (Redmond, WA actually) as part of the group of 50 meeting with […]
Canon vs. Nikon: Who’s engaging their fans?
One of my LEGO community friends is an amazing photographer and has been a Canon fan for years. I remember him using Canon before I even knew that there was a Canon vs. Nikon struggle happening amongst photogs. (Think Apple vs. PC, Coke vs. Pepsi) He and I recently exchanged emails and I was telling […]
In another medium jumping use of the Flickr API, I found PhotoTimeCapsule, from the photography geeks at Photojojo comes. Every couple weeks, the Time Capsule looks at your Flickr account for photos you took a year ago. It picks the ones that are most interesting — the ones that got viewed the most, favorited the […]
First they ignore you. Then they laugh at you. Then they fight you. Then you win. – Mohandas Gandhi Thanks to Doc Searls for pointing out this quote (and the idea of the GhandhiCon levels) and the idea that we’re winning. The ideas of open source, social media, and community building are taking hold in […]
Robert Stephens from GeekSquad is cool.
I know I linked to this the other day, but seriously, watch this. It’s well worth your time.
What “viral” really looks like…
I came across my all-time favorite YouTube video (embedded below) today and notice something amazing… look at the stats: 3.7 million views. Say that out loud several times, then watch the video. Is that making you rethink your next “viral campaign”? It should.
4 Lessons for improved blogger outreach
After posting what has to be one of the worst blogger outreach emails of all time as part of this post, I thought it was only fair that I dived into a bit more detail about what makes it so bad and how to avoid similar issues. I’m not trying to rail on the emailer […]