My wife suckered me into watching Beauty and the Geek tonight… a train wreck of a reality show. Turns out, it was actually pretty decent… in a reality show sorta way. Add that to the list of things I can’t believe I’m blogging outloud.
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
