Before the Christmas festivities kick off, I wanted to wish everyone a Merry Christmas and a Happy New Year! For some Christmas fun, check out the Elf Yourself app. Too funny.
Travel safe, drink the nog, and kiss your family!
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
