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At the recent WOMMA Summit, Owen from CoBRANDiT interviewed me about community stuff. Other than an unflattering camera angle, I’m pretty impressed with the overall product Owen (and team) knocked out. Click the image to check it out.
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
