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The cult of amateur

From time to time, my wife schedules a pedicure appointment for a Saturday morning. Since the place she goes it next door to Barnes & Noble, I tend to spend an hour or more browsing around looking at things I don’t normally notice. This weekend I stumbled across a new book, The cult of amateur, by Andrew Keen.

In a hard-hitting and provocative polemic, Silicon Valley insider and pundit Andrew Keen exposes the grave consequences of today’s new participatory Web 2.0 and reveals how it threatens our values, economy, and ultimately the very innovation and creativity that forms the fabric of American achievement.

As someone who was recently called out as a modern day slave trader, and who has struggled to maintain an open and honest approach to my business, I was particularly interested in this book. I’m absolutely concerned about the effect the web has on kids. I fear raising my daughter in the MySpace era (or whatever’s beyond it). I wonder whether political blogging leads to a lack of political action. It scares me to think that American Idol viewers and/or MySpace users will drive the music industry.

But let’s get this out of the way right up front: This book is a joke. It’s the equivalent of a suddenly "enlightened", Valley elitist who can’t possibly understand how people do anything outside the Valley, ranting in an upscale bar about how the industry he’s contributed to for years is actually bad news. I really don’t want to write about this book because it doesn’t deserve the added attention, but since it’s getting attention I thought it important to add my amateur opinion into the mix.

Keen has basically one key point:

"If you don’t get paid for your opinions, your opinions are worthless"

Further, he tries to make the point that by sharing our amateur opinions via blogs, user reviews, and forums, we’re contributing to the downfall of the economy by putting the "real" opinion leaders out of work.

While Keen begins to touch on a topic well worth discussion, his arguments are laughable. A rant of the worst caliber. I started marking inconsistencies, half-baked positions, outright falsities, and generally infuriating misinformation. At 50 pages in, I’ve already marked nearly every page. Here’s a few of my favorite quotes:

"But perhaps the biggest casualties of the Web 2.0 revolution are real businesses with real products"
(So my business isn’t "real"? Top to bottom, we are in a service economy and have been for some time now. Economics 101 students know this… why not Veen?)

"And how much did [Guy] Kawaski earn in ad revenue in 2006 off [his blog]? Just $3350."
(Guy has said clearly he doesn’t blog for the ad revenue. I made $0 from mine in 2006, yet it was highly successful by my metrics.)

"Unlike professionally edited newspapers or magazines where the political slant of the paper is restricted to the op-ed page"
(Two words: Fox News)

(In reference to bloggers not being professionally trained) "[Matt] Drudge was a mediocre student who came to the media business via a job managing the CBS studio gift shop."
(Einstein was originally a patent clerk. The Wright Brothers ran a bicycle repair shop. Steve Jobs didn’t have any technical education. Countless people taught themselves how to develop internet applications. Hell, I went to school for traditional 3D product design.)

It’s hard to even blog about this book without seemingly being part of Keen’s perceived problem.  Funny thing is, Keen is a blogger. And has a quasi-forum to discuss the book. And blogs on his amazon page. And he has a podcast. And of course he’s burning up the conference circuit and getting on as many TV interviews as possible. How do I know? Despite railing on today’s culture of personal ego, he’s more than willing to take advantage of it for his own personal gain. But perhaps he considers himself a "worthy expert", which therefore allows him to do the things he insults us little guys for doing?

I’ll hold off any real review until I’ve finished the book. But I will pass along some comments from Lawrence Lessig, who took the words right out of my mouth:

There’s much in the book that even we amateur-o-philes should think about. How can we build trust into the structures of knowledge the Internet is enabling (Wikipedia, blogs, etc.)? How can make sure the contribution adds to understanding rather than confuses it? These are hard questions. And as is true of Wikipedia at each moment of every day — there is more work to be done.

But what is puzzling about this book is that it purports to be a book attacking the sloppiness, error and ignorance of the Internet, yet it itself is shot through with sloppiness, error and ignorance. It tells us that without institutions, and standards, to signal what we can trust (like the institution (Doubleday) that decided to print his book), we won’t know what’s true and what’s false. But the book itself is riddled with falsity — from simple errors of fact, to gross misreadings of arguments, to the most basic errors of economics.

Clay Shirky also has written a fantastic article on the subject.

The hallmark of revolution is that the goals of the revolutionaries cannot be contained by the institutional structure of the society they live in. As a result, either the revolutionaries are put down, or some of those institutions are transmogrified, replaced, or simply destroyed. We are plainly witnessing a restructuring of the music and newspaper businesses, but their suffering isn’t unique, it’s prophetic. All businesses are media businesses, because whatever else they do, all businesses rely on the managing of information for two audiences — employees and the world. The increase in the power of both individuals and groups, outside traditional organizational structures, is epochal. Many institutions we rely on today will not survive this change without radical alteration.

What do you think? Do you think the "Web 2.0 culture" (whatever the hell THAT is) is tearing the culture apart? Do we face doom and damnation when we join in the amateur conversations?

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2 Responses to “The cult of amateur”

The book is clearly written by a person who wants to be a hero, in times where heroes are losing power due to passionate people sharing their ideas. I think that the culture of sharing is enriching and creating new opportunities. The actual sociological models can’t be compared with traditional ones, as there wasn’t a way to interact that fast and direct. Joining the amateur conversation is joining a conversation driven by passion, instead of a conversation driven by belief/disbelief or knowing and not knowing. You either share a passion or you don’t.

Good point, Pieter. I’d even go further that it’s not just belief/disbelief, but financial gain. The idea that, for example, professional journalists are influenced by nothing more than journalistic integrity is laughable. What stories run on the nightly news or the front page is highly influenced by personal politics and biases, what yields the highest attention( and thus financial) reward, and even business issues of how the news organization is being run.

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