Community Guy – Jake McKee » Blog Archive » AA Debacle: Links are spreading

AA Debacle: Links are spreading

September 24th, 2005 Posted in Business Strategy

It’s only been a couple of days, but the word is spreading about the AA Debacle. Here’s a few of the people linking to this story:

The only update I have is the kind flight attendent who left a comment here saying she’d forward my mail to the right person. Thanks!

This entry was posted on Saturday, September 24th, 2005 at 2:41 pm and is filed under Business Strategy. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

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Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.

In a past life, Jake was the Global Community Relations Specialist for the LEGO Company, where he spent five years on the front lines of customer-company interaction.

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AA Debacle: Links are spreading

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