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I just came across this blog post about one person’s views on giving great customer service. It’s a good read.
I’m off to D.C. for the weekend for my grandmother’s 80th birthday party and some sightseeing. Should be a great time. See you on Tuesday!
Jake McKee is an evangelist for customer collaboration, online communities, and fan groups. He has a rich background in Web development, community
management, business strategy, and product development.
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