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In advance of my upcoming speaking gig at the Super Genius conference, GasPedal interviewed me about what I’m going to be talking about. The interview is embedded below!
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
