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Deleting Blog Comments

June 5th, 2006 Posted in Blogging/Podcasting, Tricks of the Trade

Recently I posted a comment on a blog that was politely taking the blogger to task. See, I had read his subject line incorrectly thinking he was overreacting to the topic at hand. This blog was his personal blog, but the content was related to his work. He clearly identified himself as being an employee of the company he works for.

Rather than respond in the blog comments, the blogger emailed me to ask why I had posted what I had posted. To be clear, my comment wasn’t aggressive or rude.

When I responded to the blogger with my clarification of the point I was making, he replied that he had taken the comment down since we had "resolved the issue".

To tell the truth, I felt a bit put out by that action. I felt like he didn’t value the discussion because it made him look less than perfect, or because it might somehow reduce his "expert status". For me personally, I would have thought him more the expert if he had simply addressed the issue in the comments. It would have showed me that he was so very confident in his abilities that he didn’t have to take it to email.

Yet another reason that I advise clients to delete comments only when there is a significant problem such as profanity, threats, being radically off-topic, and so on. After all, how you respond to your critics is often more telling than how you respond to your supporters.


This entry was posted on Monday, June 5th, 2006 at 12:00 am and is filed under Blogging/Podcasting, Tricks of the Trade. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.
  • Ooops! I posted in the wrong place. Perhaps this is a good example of a comment that needs to be deleted. :)
  • Welcome to the blog, Mark!


    (Did you mean to post in the spotrunner.com thread?)



    To your point about ads, isn't that the problem though? TV advertising, overall, has been getting increasingly worse. (Have you watched local commercials with screaming, cowboy-hatted used car salesmen?) This concept is based on a situation where the more successful it is, the worse the situation becomes.
  • This may not be as bad as it sounds, it all depends on the quality of the ad to begin with. I've seen a few of these with other ad agencies. Most viewers don't know the difference between the clipart and a regular ad, except when they see the same ad for multiple businesses :)
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