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OK, this is silly, but I’ll share my excitement anyway. As part of my work of advising the LAPD on their new blog, I stopped by the Los Angeles Fire Department blog today and found my name in one of the posts! How cool is it to show up on the LAFD blog??
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
