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As I’ve been saying for a while now, Identity is going to be the next big thing on the Web.
For a very fun presentation on the subject, check this out. Lots of fun and lot of info. Presentation by the Sxip CEO.
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
