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Have you been wondering where I disappeared to the last few days? I bought an iPhone. What do I think, you ask?
Can’t. Talk. Must. Use. More. iPhone.
More on this later. I’m still focused on ensuring the drool doesn’t connect with the phone.
Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.
