Hello
I'm Jake McKee
People call me The Community Guy
People call me The Community Guy
My friend Randy Farmer recently co-authored the new book Building Web Reputation Systems. I’ve just started reading the book, and if first impressions are anything, Randy and Bryce Glass have put together one hell of a worthy read. In order to celebrate the launch (and encourage you to go buy what is almost certain to [...]
File this under: “Concepts we know, but are glad to have data and research to back it up”…. A group of researchers have proven something we already expected to be the case: your Twitter follower count is somewhat of a meaningless metric when it comes to determining influence. To reach this conclusion, the researchers examined [...]
Moderation, at its core is about ensuring that published content on a particular site, typically submitted by the site’s users themselves, meets the terms of the site’s Terms of Service (ToS). This function is, all too often, seen as an analog task: groups of moderators site at terminals clearing content submission queues asking simple yes/no [...]
During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall of my room. Both struck me as being particularly relevant to explaining the mindset a successful community manager has to own in order to do their job. The test of a first rate intelligence is [...]
My colleague, Jackie Huba interviewed Seth Godin about his latest book, “Linchpin“. It’s a great interview, but in particular two things stand out to the community guy in me. Q: You talk about linchpins being artists. What’s the difference between a conventional marketer and one who thinks like an artist? Can you give an example [...]