Events and Speaking
9 tips for creating a great customer collaboration session
Last week’s trip to Seattle for the Microsoft for the Microsoft Technology Summit 2008 got me thinking about the power of bringing customers and employees together for open discussion. There’s been an up tick in both the creation of events like this, as well as the debate about whether they yield any real value. As [...]
Sarah Lacy still doesn’t get it
After the debacle that the Mark Zuckerberg SXSW keynote turned into, BusinessWeek has been surprisingly quiet. They published an article that talks only about the information gleaned without any of the debacle context whatsoever. With the blogosphere going nuts about this train wreck (and yes, it really was a train wreck in a way that [...]
SXSW 2008 Recap!
I’m just now finally caught up enough to sit down and write up my quick hit thoughts about SXSWi 2008. The key word for this year was “HUGE“. The crowds, the number of sessions, the keynote debacles, the lines, the number of sit-down meetings, and the quantity of cool things to do and see. [...]
ASK: 12 tips to help enjoy SXSWi
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy)
Question: It’s my first time at SXSW Interactive… how can I make the most of the event?
Answer:
Are you excited?? SXSW Interactive just a few days away! That’s right, my fine feathered friends, my favorite [...]
Conferences: Random Thoughts
OK, so this post was actually written in March 2007. Strangely, I never hit the “Publish” button and it wasn’t until I noticed it when I cleaned out my blog drafts that I discovered the error. It has some relevant info, so even though it’s a bit dated, I figured I’d post anyway. Hope you [...]
Event Recap: Online Community Unconference
Last week I had the distinct pleasure of attending the Online Community Unconference put on by ForumOne (huge kudos to Bill Johnston and Kaliya Hamlin).
If you’re not familiar with the unconference concept, I strongly suggest taking part in one. Here’s how the event broke down:
1. After a brief introduction, attendees were invited to come up [...]
Dallas Geek Dinner
Tomorrow night Joseph Jaffe is coming to Dallas, and dinner will be had. Sounds like anyone’s welcomed, here’s the details. Make sure to let Paul know if you’re coming so that you have a seat when you show.
SXSW: Kids on the Web
Some days, while I chew away on some social design challenge for some client my mind drifts to a recurring question:
"Why are we doing this now, when we know we’re going to have to redesign and rethink absolutely everything when today’s kids get a bit older"
Kids today really are different than generations past. My 80+ [...]
Crazy Conference Travel - Community 2.0
Onto more thoughts about the recent travel jag. This time, Community 2.0 is the focus. This post is a brain dump more than any single topic.
Face to face is funFor the first time ever, Chris and Lee (my Clue Unit partners) and I were all in the same physical place. We've known each other [...]
Crazy Conference Travel - SXSW thoughts
After a whirlwind trip to far too many events in far too short a time, I'm home safe and sound. I'm going to be posting multiple entries about my various thoughts and ruminations about the events. Here's my first few thoughts about SXSW:
2006 vs. 2007Someone told me at Community 2.0 that they didn't go to [...]






