Archive for May, 2006

Community Moderation Podcast

I just came across the Community Admin Show podcast. Very cool - especially since I’ve been neck deep in moderation issues at work. Great stuff Patrick!

Funny in any language

Fun for a Friday - here’s a hilarious riff on the Ad Agency world.

I made the LAFD Blog!

OK, this is silly, but I’ll share my excitement anyway. As part of my work of advising the LAPD on their new blog, I stopped by the Los Angeles Fire Department blog today and found my name in one of the posts! How cool is it to show up on the LAFD blog??

Moderation Whitepaper

I recently wrote a whitepaper at work that may be of interest to you, fine reader.
The whitepaper is titled "Options and strategies for a safe site and positive experience", and focuses on how companies can make the decision between pre-moderation and post-moderation of user submitted content. (Pre-moderation is a review process that happens before [...]

Non-Blog Blogs

Lately, the discussion of using blogging software/concepts as the core of a corporate web site rather than a separate section has come up a number of times. There have been several client projects that have just screamed for a blog as the entire site. Sure, the look and feel would be a bit more "corporate", [...]

In the big time - Congress is upset

You always know you’re in the big time, and either fully into societal acceptance or close to it when Congress comes after you…
MySpace and other social-networking sites like LiveJournal.com and Facebook are the potential targets for a proposed federal law that would effectively require most schools and libraries to render those Web sites inaccessible to [...]

The three tenets of viral marketing

For many years I’ve talked about three tenets of viral marketing - namely what needs to happen in order to make something "go viral". I realized the other day that I’ve never blogged these tenets so I thought I’d share.
As I’ve found, the three things that make something go nuts and get all kinds of [...]

Business Books: What do you like?

I read a lot of business books as I try to absorb as much data funneled into my brain as possible. The good ones I’ll even read multiple times.
It’s interesting to see how different the content can be from book to book. Some books are more theoretical (like Creating Customer Evangelists), while others are [...]

LAPD Launches Great Blog

The LAPD has launched a terrific department blog, and it’s well worth a look.
The reputation of the LAPD has taken a hit in years past and I’m confident that the blog will help them to clean up that reputation substansially. The LAPD Police Chief William Bratton has made amazing progress in improving the department and [...]

Five Lessons from Netflix

This article is a great look at how Netflix pulled off something amazing in building their business: The Five Lessons from the Netflix Startup Story. The article is a long but good read. The short version:

Don’t let the naysayers get you down
Build operations for a ‘wow’ customer experience
Develop three-step solutions
Copy the best
Focus on rabid early [...]