Archive for April, 2008

Fantastic communication from Southwest

Remember Skirtgate? Southwest Airlines escorted a young woman off a plane because they didn’t like the shortness of her skirt. It turned into a debacle, especially considering the hot pants history of Southwest.
Somehow I missed the Southwest apology, and since I’m caught up in talk of quality communication over on the OCRN, I [...]

Rapid Fire - Thursday, April 24

eBay Seller Sues Buyer for Leaving “Neutral” Feedback
Yikes. That’s really all I have to say about that. eBay seller (and wanted sex offender) gets mad because a buyer left him neutral feedback, turns around and sues the buyer for $10k USD. Ugh.
Tags: ebay, comment, feedback, dailylinks
YouTube - think what you post
Interesting ad for kids to [...]

Rapid Fire - Wednesday, April 23

Springwise newsletter | 23 April 2008
“Last week Tennent’s Lager launched Tennent’s Mutual, a new music venture that will ultimately result in a live music festival this fall in which fans select artists, debate locations for gigs and call the shots on ticket prices. To kick off the effort, Tennent’s created a start-up fund of GBP [...]

Great Presentations: One more tip for Mac users

A few weeks back, I wrote about my tips for creating a great presentation/speech and one of the tips encouraged you to start a fresh browser, clearing open tabs, your auto-complete history, and any other personal data you wouldn’t want to stumble upon in front of a crowd.
For Mac users, I’ve discovered a new tool [...]

Introducing your Admins

One of the forums I follow regularly had a very activity I wanted to share. In the words of the Nikonians admin who started the thread:
Celebrating our 8th year of Nikonians, jrp and I thought it would be good to let the team members “in the background”, both volunteers and staff, come forward and present [...]

Rapid Fire - Tuesday, April 22

Segway Gets Social
“Called Segway Social, the new community site allows Segway PT owners to create groups, arrange meetings, and share photos and news. While it is geared to owners, Segway hopes to use the site to attract potential buyers by having current users of its devices show off their finer points.”
Tags: segway, gadgets, socialnetwork, dailylinks
Dad [...]

Education is Fluid, or should be

Many have talked about this video already, but I like to set “post-trends” (you know, jumping on after all the cool kids already have!)
Not only is this a wonderfully created video, it tells a powerful message. It’s no wonder America isn’t graduating enough science, tech, and math students and therefore loosing our innovation dominance in [...]

Rapid Fire - Monday, April 21

Digital Influence Mapping Project: Corporate Blogging Grown Up
Interested in finding some NEW examples of corporate blogging? Here’s several!
Tags: corporateblog, dailylinks
View all my bookmarks on Ma.gnolia

OCRN: 9 Tips for Inspired (and Inspiring) Text Communication

I’m pleased to share that last week published my first whitepaper for the Online Community Research Network: 9 Tips for Inspired (and Inspiring) Text Communication. Here’s the synopsis:

Text is the base language of community interaction and engagement, yet far too many community professionals don’t put the focus on it [...]

The New Journalism

It seems like only yesterday that journalists were laughing at blogs and the idea that blogs might have something to offer the “news” space.
Things have changed a bit today. According to this study, 73% of journalists survey say they “sometimes or always use blogs in their research. The most often cited reason for using blogs [...]