Community Guy – Jake McKee » Getting Started

Getting Started

Hello my fine feathered visitor!

I started this blog in June 2004 as a way to document and share things I’ve learned about the art and (lack of) science of building, supporting, and connection with online communities. I do this stuff for a living (want to hire me?) and find myself repeating ideas and mantras and questions regularly. I asked myself, self I says: “Why not share this stuff with others that might get a kick of the discussion too? Years later, here we are.

If this is your first time here, be sure to check out these site highlights:

Ask the Community Guy (get answers to those burning community-related questions)
Share one of your stories about the wonders of community
Community Guy Job Board (for community job seekers and employers)
Jake’s Bio (learn more about Jake)
Watch one of the funniest YouTube videos of all time
Read one of the 10 question interviews: smart people, 10 questions, incredible learning

And if this is your second (or twenty second) visit, thanks for coming back. Now go leave me a comment and share your thoughts!

- Jake McKee

Jake McKee is the Chief Strategy Officer and Ant Wrangler at Ant's Eye View, a customer experience strategy practice focused on helping clients escalate their customer experience. With a rich background in customer collaboration, online communities, and fan groups, and Web development, community management, and product development, Jake helps organizations understand how to act like groups of people, rather than soulless money making machines.

In a past life, Jake was the Global Community Relations Specialist for the LEGO Company, where he spent five years on the front lines of customer-company interaction.