Community Manager for a B2B IT Community

Spiceworks (See all jobs by this advertiser Spiceworks)

Description:

What we're looking for

• Ideally someone with 3+ years experience working with a team developing, managing or moderating web-based communities.
• Excellent written communication skills, particularly in relation to online communities, blogs, and as a moderator or facilitator of online forums
• SEO and social media experience.
• A level head and sound judgment.

What you’ll do

• Help us build the best community for IT professionals in small-and-medium businesses.
• Design and execute strategies that grow the participation and engagement of community members.
• Foster a collaborative community culture by moderating conversations and enforcing community guidelines.
• Establish metrics & report on them on a monthly basis
• Identify, engage, and build strong relationships with  advocates.
• Use social media (twitter, facebook, LinkedIn) to engage with users.
• Orient and assist Spiceworks partners to make their participation in the community successful.

Important Note: Remote candidates will not be considered. You must live in Austin, TX or be willing to relocate. This is a full-time position. No part-time or contract option is available.

Qualifications:

The type of person you are

• You love helping people and find it rewarding to solve people’s problems. Then you love to proactively use that experience to make the whole service better.
• You thrive in bringing order to chaos
• You live for a fast-paced job where ideas and plans and constantly evolving
• You like tinkering with technology and can hold your own in technical conversations
• You enjoy learning & are curious!

Apply:

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